Shipping & Returns
Shipping
Items will be shipped via United Parcel Service (UPS) unless prohibited by size or weight, in which case a motor freight carrier will be used. Expedited shipping may be available at additional cost upon request. If you need expedited shipping, call us at 865-233-0598, as there is NO EXPEDITED SHIPPING ONLINE. Once your order is shipped, please allow 5-7 business days for delivery unless and expedited service option was chosen at the time of purchase. Fastech Motorsports is not responsible for any packages once in transit, so please carefully check all packages before accepting delivery. It is the customer’s responsibility to receive the package at the given address.
Fastech Motorsports properly checks items before shipment is released and delivers merchandise to UPS couriers secured, protected and in a safely packaged manor. If a package appears damaged when you receive it, indicate the condition of the package upon your receipt of goods from UPS along with your validation. If damage is discovered after opening the package, notify the UPS immediately. Claims for damage must be handled through the shipping courier, not with Fastech Motorsports.
Returns Policy
Fastech Motorsports does not accept ANY unauthorized returns. No returns on open items. Any and all returns require a Return Merchandise Authorization number from Fastech Motorsports. Please contact us at 865-233-0598 and ask to obtain a RMA. All returns must be shipped back in new condition and original packaging within 30 days of delivery and are subject to a 25% restocking fee. Returns will not be accepted for used or special order items, electrical devices or items which have been modified in any way – no exceptions will be made. ALL SALES ARE FINAL.
If you have any other questions regarding your order or parts received, click here.